The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 2:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance. Guests will receive an email from the property with damage deposit payment information after booking. The deposit is payable by bank transfer via a secure link and due within 48 hours after booking. The deposit is refundable on the check-out date, pending property inspection.